Downtown Juneau Vacation Packages

Best shower I have had in a long time. Great water pressure and plenty of hot water. It felt amazing.

So, I must say I loved staying there. BUT, it’s old. Our room was clean and quiet. Tub dripped a bit which I didn’t care about. Window to didn’t shut quite right. The parking lot was nearly unusable cuz they chose not to deal with the massive snow, but they directed me to a lot across the street I could poach if I left by 8am. You can tell it was amazing in its heyday. My daughter (9) gives it full 5 stars. I only rated cleanliness lower because the ice machine on 2 had LOTS of dust on top of it the whole 4 night stay. Ice machine on 4 didn’t work. All that said, I found it lovely and would wholly recommend if you don’t mind a few quirks in a beautiful old hotel that’s got clean rooms and great food nearby.

From My Own Experience, a Hidden Gem in Juneau I’ve traveled extensively and usually stay in top-tier luxury hotels, so I have high expectations for cleanliness, comfort, and service. While I tend to choose places with flawless reviews, this time, I trusted my instincts and gave Waterfront on Glacier a shot, despite some mixed past feedback. The recent praise for its renovations, stylish furnishings, and overall experience convinced me, and I’m so glad I took the chance. From the moment I walked in, I knew this place was special. The boutique-style charm, the scent of fresh wood, and the cozy atmosphere set it apart from generic hotels. Even the restroom flooring had a traditional touch that added to the authentic Alaskan feel. Now, let’s talk about Zach. If there’s one thing that made this stay truly unforgettable, it was him. His customer service is on another level, friendly, responsive, and genuinely invested in making guests comfortable. He personally made sure we had rooms next to each other and was always ready to help. A few things to note: The waterfront balcony view is stunning, but there’s some street noise. The hotel is still undergoing renovations, so there’s no restaurant yet, but Zach mentioned it will be ready by mid-May. The front desk isn’t staffed 24/7, but a quick call gets immediate assistance. Would I return? Absolutely. This place exceeded my expectations, and thanks to Zach’s unmatched hospitality, it’s now my go-to in Juneau.

Great location and super helpful staff

It would be nice to have food access. The restaurant has been closed for over a year. The shuttle service is a great help! Staff was very helpful.